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The most practical and widely-read, step-by-step guide on ISO 9000 certification specifically written for small to mid-sized businesses available. Provides a step-by-step road map to ISO 9000 certification specifically written for small to mid-sized businesses and shows sample procedures which can easily be adapted for in-house use. Presents a cost-effective blueprint for doing the work yourself, including a detailed rollout plan for implementation.
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This book is for anyone interested in the pursuit of quality. It begins with an excellent presentation of quality concepts, leading to the introduction of a quality system and the ISO 9000 standards. The concepts are explained in simple, understandable terminology. -- Quality Progress
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- PublisherCRC Press
- Publication date1994
- ISBN 10 1884015107
- ISBN 13 9781884015106
- BindingHardcover
- Edition number1
- Number of pages272
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