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20 Communication Tips at Work: A Quick and Easy Guide to Successful Business Relationships - Softcover
Despite all the high-tech advances of the last several years, one aspect of the work environment remains sadly inefficient: coworkers’ ability to communicate well. Emails abound, teleconferences connect distant offices, and deals are closed in a matter of minutes. Yet most of the things people accomplish — or don’t — depends on their ability to communicate with others. These 20 tips, designed to serve both employee and employer, include advice on how to offer critical feedback, understand the messages one receives, sort out motivations, offer praise, and keep people informed. Each suggestion is followed by an explanation along with examples. Brief exercises help readers assess their own communication skills.
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From Publishers Weekly:
Although we have more information to communicate, more people to communicate with and more options for doing it, the fundamentals of communication haven't changed, according to Eric Maisel (Fearless Creating; 20 Communication Tips for Families), a licensed marriage and family therapist and a management lecturer at St. Mary's College. Maisel's 20 Communication Tips @ Work (e.g., "never treat work communications cavalierly," "learn to identify all the information that messages contain") is clear and accessible, and includes a series of 30-second exercises for rapidly improving one's communication skills. 25,000 first printing; 25-city morning-drive radio tour.
Copyright 2001 Cahners Business Information, Inc.
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- PublisherNew World Library
- Publication date2001
- ISBN 10 1577311280
- ISBN 13 9781577311287
- BindingPaperback
- Edition number1
- Number of pages128
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